Transforming The Customer Experience: Personalization

As tech improves, customers expect more from businesses. Delivering a personalized customer experience is no longer simply nice to have, it's a requirement. At FL Computer Tech, we know that can be tough, that's why we want to help. With Microsoft Dynamics 365, you have the power to keep track...

We All Knew Tech Would Make Work Better

According to the @NYTimes and @Microsoft, by 2025, 75% of the workforce will be comprised of Millennials. "For the first time, there are five generations working together--from the youngest of the Greatest Generation to the oldest of Gen Z. After a revolution in the workplace spurred by technology, companies are...

Gen Z Brings a Whole New Dynamic to the Workforce

For the Gen Z army flooding the global talent pool, tech and feedback are a top concern when looking for potential companies to work for. They've grown up with instant feedback, and they expect that same feedback at work. Adopting the right tech solutions can go a long way in...

Leveling the playing field with Microsoft Learning Tools

Reading and writing form the foundation of learning and communication. Unfortunately, for struggling readers this often means that to be behind in reading is to be behind in learning altogether. That's exactly what Learning Tools like Immersive Reader seek to fix. By removing dependency on teachers or fellow students for...

Listening to customer feedback with Azure Machine Learning

With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience. MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build...

4 ways AI helps business protect the environment

The world we live in is extremely complex. With so many moving parts, it can be difficult to know what steps to take to protect the environment, even for businesses with the best intentions. Luckily, AI is giving us a way to understand our environmental impact holistically and in real...