Why a ‘Personal’ Customer Experience Is Critical to Your Business’ Success

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70% of consumers say a company's understanding of their individual needs influences their loyalty. And contrary to what you might believe, customers don't fear personalization, they expect it. At FL Computer Tech, we have seen--and we understand--that personalization and data transparency can be powerful tools to help you stay competitive with customers and to differentiate yourself in a commoditized marketplace. Contact us to learn how cloud technology and intelligent data insights can help you win and keep customers. #msp #itpro #networkengineer #itprofessional #itprojectmanagement @flcomputertech

This article highlights a few key reasons why businesses should embrace personalization as a powerful tool to stay competitive with customers and to differentiate themselves from competition. 70% of consumers say a company’s understanding of their individual needs influences their loyalty. Consumers expect personalized experiences, and they build trust with those that are transparent about the data they collect.

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Michael Duff

Michael Duff

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Author's Bio

Michael Duff is the CEO for FL Computer Tech. His latest endeavors have incorporated voice technology and Artificial Intelligence for Amazon and Google. When he is not in an office he enjoys world travel while living a Digital Nomad’s lifestyle, always on the lookout for a new Startup opportunity.

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